Customer Service Professional (Parttime)

As a Customer Service Professional, you’ll be part of an enthusiastic team and, together with your colleagues, represent the face of our customer service department. Your goal is to ensure customer satisfaction while helping to achieve the objectives of our sales organization. 

• You are the first point of contact for both external and internal customers, providing efficient and customer-focused service built on trust and reliability.
• You will process incoming customer orders in the ERP system to ensure timely delivery of requested products. This includes registering orders, checking volumes and prices, clarifying uncertainties with customers, and monitoring delivery schedules.
• You will also enter promotions and initial commercial volume forecasts accurately and on time in Promotion Management/Infor and/or M3 Demand Planning. This helps ensure timely deliveries and prevents overstocking.
• You handle and resolve external complaints related to logistics or quality issues, contributing directly to customer satisfaction.
• You ensure accurate administration and keep our customer files up to date.
• In addition, you coordinate product sheets for new products and promotional variants with the relevant departments within DeliBarn and send them to customers. Afterwards, you manage and process this data in our system.

• You hold at least a Bachelor’s degree. Just graduated? We’d be happy to teach you all the ins and outs of the job!
• You’re an organizational and administrative talent: a proactive and accurate way of working is one of your strengths, and you take pride in getting every detail right.
• You excel at customer follow-up and communicate professionally in Dutch, Gerrman and English, both written and spoken. You’re also confident using Microsoft Office.
• You enjoy working in a team, stay calm under pressure, and handle deadlines with ease.
• Are you also flexible, a true multitasker, and eager to take on this leading role with great enthusiasm? Then you’re the perfect match!
• You are available for a part-time role on 50% or 60% (preferable every morning - we are flexible to discuss the options). 

• An inspiring work environment:
  As the market leader in the Benelux for service slicing, salami, and poultry, we create, package, and deliver top-quality meat products—always fresh, always full of flavor, with innovation as our driving force.
   
• A warm welcome in a family-like and informal atmosphere:
  At DeliBarn, we highly value an open and informal company culture. Your colleagues are ready to welcome you with open arms and share their experience with you. A friendly atmosphere and personal approach ensure that you feel completely at home.
   
• Focus on your future with support and growth opportunities:
  You’ll have plenty of room to grow and develop new skills. Experienced colleagues will support and guide you as we work together on your professional growth. Do you like taking initiative? Then you’ve come to the right place.
   
• A spot on our team of passionate Food Lovers:
  At DeliBarn, we make products people love. In our mission to shape a tasty future, we aim to create a wide range of meat products that connect people, cultures, and traditions.
   
• An attractive salary package with extra delicious benefits:
  Including meal vouchers, group and hospitalization insurance, 20 days of leave plus 6 ADV days.